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Covid-19 Response


How Iscah Looks is Responding to Covid-19

Through the coronavirus pandemic our first priority is the safety of customers and our employees. As we work to best serve our customers, you may experience long wait times reaching Customer Service. We greatly appreciate your understanding and patience.

How is Iscah Looks staying safe during the Covid-19 Pandemic?

We have increased safety and disinfecting measures in the work place. Work areas and packaging are thoroughly sanitized regularly to ensure the safety of employees and customers. There are increased cleaning procedures in high tough areas. Hand sanitizer, masks and disinfectant solutions are available for all employees. Based on the CDC’s updated guidance, we require face coverings for our team members.

What is the best way to reach Customer Service?

Our Team is working to assist guests as quickly as possible, hold times may be longer than usual. Customer Service can be reached through our online portal on the contact us tab on our website or by sending an email to customer service at iscahlooks@gmail.com.

How are shipping & deliveries being handled?

We are working hard to deliver items in a timely manner. Due to increased safety measures we are taking, orders may be temporarily delayed beyond our standard shipping. Shipping delays may also occur due to issue and occurrences through the Usps, Ups, and other Shipping services directly in which Iscah looks can not control. 


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